Question 1

Are the beds cleaned regularly?

Accepted Answer

Yes. After each rental, the beds are completely sterilized and thoroughly cleaned so that every new guest can enjoy the highest level of hygiene. We attach great importance to cleanliness and guarantee the quality that we would expect from this service.

Question 2

What is the maximum number of beds that can be rented?

Accepted Answer

The only limit is the availability of extrabed. If you need a very high number of beds, please contact us in time and we will certainly find a solution for you.

Question 3

How does the payment work?

Accepted Answer

If you are a registered association or a hotel, you can conveniently pay by Paypal or bank transfer, but also by invoice. If you would like to rent a bed privately, you can choose between PayPal or cash on delivery. If the options offered are not sufficient, please contact us. We will find a solution.

Question 4

Where are the beds delivered to?

Accepted Answer

We don't want to set any limits. Our head office is in Munich, but we are happy to deliver to all cities in Germany. For orders please contact us and we will surely find a suitable solution. The beds are brought by Extrabed to the front door or delivery entrance on the ground floor. From the handover, the customer is responsible for the beds.

Question 5

Are the beds up to standards?

Accepted Answer

Yes. We source our beds direct from a folding bed specialist in England. The beds meet European and North American safety standards.

Question 6

Can the beds also be picked up?

Accepted Answer

Yes. If you pick up the beds yourself, the transportation fee will be waived. Please note that in this case you will also have to bring the beds back. In this case, please make an appointment with us.

Question 7

Are you tied to a long-term contract?

Accepted Answer

No. We promise you absolute flexibility. With Extrabed, in addition to regular use, you also have the option of renting the beds only once. You do not have to sign a long-term contract for this.

Question 8

How long can the beds be rented?

Accepted Answer

The beds can be rented for an unlimited period. Please note that we will charge you an additional night if the beds are not ready for collection at the handover point on the agreed date.

Question 9

What does "contractual partner" mean?"

Accepted Answer

If you regularly rent a large number of beds, you can agree special conditions with us and we offer you additional functions on our homepage. Please do not hesitate to contact us at any time.

FAQ